400-8105-099

xxxxx@300.com

China’s first company to independently mass-produce liquid-metal‑bearing medical CT X‑ray tubes | Pre-sales service hotline: 400-8105-099

Language
- Chinese
- English

China | EN

400-8105-099

xxxxx@300.com

China’s first company to independently mass-produce liquid-metal‑bearing medical CT X‑ray tubes | Pre-sales service hotline: 400-8105-099

Language
- Chinese
- English

CN | EN

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Love Knows No Boundaries | With the Pandemic Ahead, Zhishu Takes Action

2022-07-11

Zhishu Speed: The逆行者 Who Forges Ahead Against the Tide of the Epidemic

A hospital in Hebei Province experienced a sudden malfunction of the X-ray tube inside its CT scanner, rendering the entire system inoperable and preventing patients from receiving urgent diagnostic services. There is an urgent need to procure a brand-new CT tube for replacement. However, since the original supplier is under lockdown, it cannot respond promptly. Indeed. Upon learning of this, our team promptly reached out to the hospital and took up the banner of epidemic prevention, rushing to the front lines.

With close coordination across production, logistics, and after-sales teams, the dedicated service team set out by car. At the time, the urban area under the jurisdiction of a hospital in Hebei Province was still under lockdown. Along the way, our service team shared its location with the hospital in real time and repeatedly confirmed the estimated arrival time. The hospital, in turn, promptly arranged for a green channel at the highway exit and provided point-to-point transportation, ensuring the team’s safe and timely arrival.

In just 24 hours, the Zhishu service team arrived on site and promptly began replacing and repairing the X-ray tube. Following overnight commissioning and maintenance, as well as tube replacement and firmware upgrades, they resolved both the machine’s self‑diagnostic issues and the original malfunctions, earning the hospital’s recognition and approval for their professional, efficient service.

In this race against time and in close coordination with hospitals, the team at Zhishu has demonstrated unwavering commitment and decisive action, actively fulfilling its corporate social responsibility. Every minute counts, and their efforts fully embody a spirit of resilience, dedication, and self‑sacrifice—rising to every challenge and stepping up to serve. Driven by deep concern for the public and a steadfast resolve not to let down expectations, they strive to deploy equipment into the fight against the epidemic as swiftly as possible, addressing issues at the earliest opportunity. With “Zhishu speed,” they are ensuring that more people can promptly access life‑saving care, safeguarding the health of the nation. ZhiShu in Action